FAQs

• For children with height below 90cm, the entrance fee is FREE.
• The 2 TO GO packages for Red Carpet 2 package can be used for both adults and children.

Currently, all online packages purchased this year, 2018 will be valid until the stated visit date (end of a quarter).
 
NOTE: All online packages purchased can only be used 2 days after the date
of online purchase. If your online purchase is on FRIDAY, the ticket will be valid from SUNDAY onwards.

Purchase of i-card is temporarily unavailable online and can be bought at the walk-in counter.
i-card will be given for online package purchases during redemption.

For Children: Height above 90cm and below 11 years old
For Senior: 60 years old and above

WaterWorld (CLOSED on Tuesdays except school holidays. Entry before 6pm)
SnoWalk
Red Carpet (located next to Trick Art Museum)
Trick Art Museum
House of Horror
Space Mission
City of Digital Lights - Disco Ride, SpaceWalk, Twisting Boat, Moon Jellies, SuperSwing, 2-Tier Carousel, Adventure Train, Ferris Wheel, Bumper Car, Circus Travel, Pirate Ship, Jungle Train, 5D Cinema , Desert Train

Itsy Bitsy - Spinning Cups, Castle Mania, Ants Park , Avatar Flight , Jumping Frogs, Car Drift, Mini Pirate Ship . Popsicle

EXCLUDES Feeding Fish Frenzy, Skill Games, Rocking Chaisse, Fitness Junior, Arcade, Ice Adventure, Under the Sea, Family Builders, Excavators, Fun Drive, Robot King

Jeans, zipped and buttoned clothes are strictly not allowed. The float will be provided at the respective rides.

A jacket will be provided. Please bring your own covered shoes and gloves, or you may rent it at the SnoWalk counter.

Step 1: Choose your prefered package
Step 2: Select 2 TO GO (for 2 pax) or Individual (for 1 pax)
Step 3: Add To Cart
Step :4 Checkout, make payment and enjoy!

The parking fee is RM 3 per hour with a maximum of RM 10 per entry.

Yes, you may search for "best western" or "i-City hotel" online for booking. These hotels are within the i-City theme park vicinity (walking distance).

We accept MasterCard, Visa, Maybank2u, CIMB Clicks, Amonline, Bank Islam, PBe Bank, HongLeong Connect, RHB Now. (Click Pay throught FPX for Online Banking)

The entrance to the city of light is FREE. You can take as many pictures as you wish, payment is only required for the rides and attractions.

For group of more than 30 pax, you may message us using the zendesk chat below or email us at helpdesk@i-city.my
Groups with less than 30 pax, please purchase the available online packages.  

Price sold at walk-in is normal price and can be seen in the table below.

The timing on the ticket is inaccurate but not to worry as our system has captured the correct timing of purchase and you can use it 2 days after date of purchase.

Not to worry as all the tickets are SUPPOSED to be under your name because the Online Redemption Counter will only verify the identity of the purchaser.