How To Redeem Theme Park Ticket

After purchasing the tickets, an email will be sent to the email address you used to purchase the tickets. The email will contain a username and password for you to login to our Mobile Application (i-City SuperApp).

The Mobile Application can be installed from:
Play Store: https://play.google.com/store/apps/details?id=com.icitymy.superapp
App Store: https://apps.apple.com/my/app/i-city-superapp-new/id6737016944

After installing the Mobile Application and logging in, you can see the tickets you purchased at the "Fun > My Tickets > My Active Tickets" section.



To redeem your tickets, simply scan the QR code in the App at the ride's counter.

 

Important Note:

  • Make sure your mobile phone has a strong internet connection when logging into the i-City SuperApp.

 

STEP BY STEP GUIDE ON HOW TO REDEEM TICKETS