MR Sports

REMARKS: Upon completion, you can expect to receive your ticket within ONE (1) hour. Please check for the ticket before your planned arrival 👉🏿 Guide.

Race into Action with MR Sports! 🚗💨 Don your MR headset experience the thrill of Motion Reality Sports like never before!!

Package Redemption VALID till 31st December 2025.

Package Details

1. Definitions and Age Categories

• Participant: Any individual using the MR equipment.
• Minimum Height: All participants must be at least 90cm tall.
  
• Accompaniment Required: Children below 110cm in height must be accompanied by a paying adult.
• Maximum Weight: Participants must weigh 80kg or less.
• OKU: Refers to Orang Kurang Upaya, which translates to Individuals with Disabilities.
  

2. Pricing and Entry

• Nationality: Package prices are applicable to both Malaysian and Non-Malaysian visitors.
• Ticket Redemption: Package entry is exclusively redeemable through the i-City SuperApp. The purchased package will be credited to your account under "Fun > My Tickets > My Active Tickets." Present the QR code from the i-City SuperApp at each attraction for entry. (VIEW GUIDE ON REDEMPTION THROUGH i-City SuperApp)
• Valid Ticket: All visitors inside MR Sports must possess a valid ticket.
• Valid Visit Period: Tickets can be used on any date BEFORE 1 January 2026, subject to attraction availability. No extensions will be granted.
• Same-Day Use Only: Ticket entry is VALID for the SAME DAY of redemption only. No carry-forward or re-entry on another day is allowed.
• Single Entry: MR Sports provides single entry on the same day of your visit.
• Activation and Expiry: Once any attractions or ride within the package is activated, the entire ticket becomes valid for the same day only, regardless of whether all entitlements have been used.
• Single Redemption Session: Tickets purchased in a single transaction must be redeemed together and CANNOT be split across multiple days or users.
• Surcharge for Non-Compliance: Any visitor found inside the park without a valid ticket and wristband will be liable to a surcharge of RM300.00.

3. Mandatory Waiver Form

• Waiver Required: Prior to entering Theme Park, all visitors must complete a "Waiver Form."
• Adult/Guardian Completion: The Waiver Form must be completed by:
  • Adult visitors (17 years or older) for themselves.
  • Parents or legal guardians for any accompanying children (under 17 years of age).
• Failure to complete the form will deny entry to any attractions.

4. Safety and Conduct Rules

• Session Length: Each session is limited to 8 minutes.
• MR Headset Use: All participants must wear the MR headset securely and follow the instructions given by park attendants.
• Park Attendant Instructions: All visitors must comply with all rules and instructions given by MR Sports park attendants.
• Assumption of Risk: Participation in MR Sports activities is at your own risk. The park is not liable for incidents unrelated to equipment quality or malfunctions. Any accidents or injuries resulting from a visitor's violation of these Terms and Conditions or park rules are the sole responsibility of the visitor.
• Unsafe behavior: Engaging in unsafe or unruly behavior is prohibited within the park premises.
• Supervision: MR Sports does not provide supervision. Parents or guardians are solely responsible for the supervision and safety of their children.
• Prohibited Items:
  • Outside Food and Drinks: No outside food or beverages are permitted within MR Sports.
  • Smoking/Vaping: Smoking, vaping, and the use of electronic cigarettes are strictly prohibited.
  • Jewelry and Sharp Objects: Jewelry and sharp objects are not permitted. Do not wear or carry loose items like steel belt buckles, key chains, or hard objects in your pockets.

5. Accessibility and Health Considerations

• Health Requirements: Participants should be in good health and free from medical conditions that could be made worse by the MR experience. This includes, but is not limited to:
  • History of seizures, fainting, or epilepsy
  • Severe heart conditions or high blood pressure
  • Sensory sensitivity or vertigo
• Substance Use: Participants must not enter MR Sports under the influence of drugs or alcohol.
• Medical Devices: The MR equipment is not recommended for individuals with pacemakers or other sensitive medical devices.
• Eyesight: Participants with severe nearsightedness or those wearing glasses should be careful when using the MR equipment.
• Pregnancy and Medical Conditions: For their safety, pregnant women and individuals with certain medical conditions are advised not to participate in MR Sports activities. If you have any concerns, please consult with your physician before visiting.
  
• General Safety: Entry to all i-City Theme Park rides and attractions is subject to safety height, and the park's general terms and conditions.
  

6. Refunds and Exchanges

• No Refunds or Exchanges: All sales are final. No refunds or exchanges (to cash or i-City SuperApp credit) will be issued after the purchase transaction is complete.
• Maintenance/Closure: No refunds will be issued due to ride maintenance, ride closures, or inclement weather.

7. Support:

• If you do not find your package in the app, please contact us at:
• General Line: +03-5521 8800 (Operating Hours: Mon – Fri, from 9am – 5pm)
• Email: mary@i-city.my (Operating Hours: Mon – Fri, 9am – 5pm)
• If you require immediate assistance, kindly visit the nearest counter at the theme park. Our on-ground staff will be happy to assist you on the spot.

General Operating Hours

❗️ Please refer to our latest Operating Hours here.

Read: Online Ticketing Policy