**Over 30 rides and attractions Subject to weather inclement and ride/attraction maintenance Subject to safety height and weight regulations. Theme Park terms & conditions, rules & regulations apply.
Adult: Above 11 years old and below 60 years old
Child: Above 90cm and below 11 years old. (MUST be accompanied by a PAID ADULT at all times)
Infant: Below 90cm (Free entry subject to safety rules and regulations)
Senior Citizen: Above 60 years old (Child price applies for senior citizens)
OKU/Wheelchair user/Pregnant mom: Entry to i-City Theme Park rides and attractions for OKU/Wheelchair user/Pregnant mom guests is subject to the safety regulations and terms and conditions of park. Kindly call in for further enquiries.
NO Outside food and drinks allowed into WaterWorld, except baby formula. Guests are required to be in swimwear to enter all pools.
Attractions operating hours are subject to change without prior notice.
i-City operates based on Cashless system. This package is inclusive of i-Card.
For enquiries : i-City online transaction enquiry only, please e-mail: firstname.lastname@example.org and email@example.com or contact us at : 603-5521 8800/8860/8866 (from 10.00am to 6.00pm, Mondays to Fridays only. Closed on public holidays.)
All transactions are in nomination of Malaysian Ringgit (MYR). Ticket prices are subject to change without prior notice.
All transactions in i-City Theme Park are done CASHLESS.
All transactions performed online must be a MINIMUM of TWO (2) days in advance BEFORE the preferred visit date. Purchase for SAME DAY visit is not available.
Payment made does not mean that the transaction has been accepted. A confirmation ticket via email will only be sent for purchases accepted/processed/verified by the bank/payment gateway and the payment status is cleared.
i-City shall not be responsible or liable for any damages (whether, direct, indirect, special or consequential), late or non-delivery of tickets, loss, embarrassment, goodwill expenses or loss of profit incurred or suffered in any circumstances:
i-city.my/i-city.my website not being available
Any access, use or inability to access or use this website and/or any other website linked to this website
Any failure, delays in transmission, interruption, errors, omission or breakdown of any equipment, system, server software or terminal of i-City or of its affiliated payment gateway;
Attack or interference by any computer virus, corruption, worms or by any person
Improper use or unauthorised use of this website including guest(s) user ID and password or any other security codes
Any non-compliances of request, inaccuracies, errors, defects of any content of this website or other websites linked to this website
Destruction or alteration of request, data or information transmitted to i-City or its affiliates' website
Natural disaster, violence, warlike situations and/or reasons beyond our control
Incorrect email address
During non-banking day
All transactions/purchased tickets is NON-EXCHANGEABLE and/or NON-REFUNDABLE for cash or any other items.
Purchased tickets are NON-TRANSFERABLE. For security purposes, i-City reserves the right to check and disallow redemption of ticket if the redemption is not collected by the guest (s) as stated on the identification card (IC) or passport on the redemption ticket.
No replacement or extension will be given for any stolen, lost, damaged and/or expired ticket or other circumstances.
Redemption of ticket must be in ONE transaction only. No partial redemption allowed (eg. if you purchase 3 adults tickets, you will have to utilise/redeem all 3 tickets at any one time and if you purchase Combo with 2 attractions, you will have to utilize all 2 tickets at the same day).
Kindly present this ticket voucher at i-City online ticketing counter (next to SnoWalk) for redemption with identity card or passport.
i-City reserves the right not to honor any online sales transaction if there is reason to believe that the transaction is fraudulent and if inaccurate and complete information was not provided at the time of transaction.
The Management reserves the right to alter, amend, delete or add to these conditions or withdraw the package at anytime without prior notice.
The Management reserves the right to close any ride and attraction, cancel / postpone showtime or event at any time for technical or operational reasons including inclement of weather.
The owners and management of i-City Theme Park shall under no circumstances whatsoever be held liable for any injuries, loss or damage to property and persons, however caused.
Entry to the rides and attractions in i-City Theme Park is subject to the height and weight restrictions imposed for the safety of guests.