Theme Park Terms And Conditions

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Please carefully read these Terms and Conditions. These Terms and Conditions contain terms, provisions, covenants, conditions, restrictions, disclaimers and limitations of liability to which you are subject when you purchase a package or annual pass to, or are admitted to or enter or use, the park.

Terms and Conditions for Admissions, Package and Annual Passes.

Each time you purchase a package or annual pass to, or are admitted to or enter or use, the park, you thereby acknowledge and agree that you have read, understood, accepted and agreed to be bound by these Terms and Conditions.

There are inherent and other risks associated with the use of or participation in or on any amusement attraction, ride or device or other recreational facilities located at the park. Each guest accepts the inherent and other risks associated with the use of or participation in or on any amusement attraction, ride or device or other recreational facilities located at the park, as well all other risks, all risks of which an ordinary prudent person is or should be aware and all risks of which the guest is warned pursuant to these Terms and Conditions, other park rules and regulations, other posted warnings, directions and instructions and attraction operator warnings, directions and instructions. In furtherance and not in limitation of the foregoing, each guest acknowledges and agrees to have read, understood and accepted, and to be bound by, the following statements:

  • I acknowledge, understand and agree that are inherent and other risks associated with the use of or participation in or on any amusement attraction, ride or device or other recreational facilities located at the park, as well other risks, risks of which an ordinary prudent person is or should be aware and risks of which I have been warned pursuant to these Terms and Conditions, other park rules and regulations, other posted warnings, directions and instructions and attraction operator warnings, directions and instructions.
  • I acknowledge, understand and agree that bodily or physical injury or harm, sometimes serious, or even death, may be caused by or arise or result from or be attributable to the use of or participation in or on any amusement attraction, ride or device or other recreational facilities located at the park.
  • I voluntarily accept and voluntarily assume the risk of bodily or physical injury or harm or death that may be caused by or arise or result from or be attributable to the use of or participation in or on any amusement attraction, ride or device or other recreational facilities located at the park.
  • In consideration of using any or all amusement attractions, rides or devices or other recreational facilities located at the park:
    • I voluntarily accept and voluntarily assume the risk of bodily or physical injury or harm or death that may be caused by or arise or result from or be attributable to the use of or participation in or on any amusement attraction, ride or device or other recreational facilities located at the park.
    • I agree not to bring any litigation or other legal action against the park and all park owners, operators and lessees, all owners / lessors or manufacturers / designers / distributors of real or personal property including attractions used in the operation of the park, and all of their respective owners, affiliates, management, managers, officers, employees, agents, contractors or representatives, if I am hurt or otherwise suffer any bodily or physical injury or harm or death while or from using any amusement attraction, ride or device or other recreational facilities at the park by reason of any bodily or physical injury or harm or death, including any that may be caused by or arise or result from or be attributable to any person’s negligence.
    • I understand that by my acceptance and assumption of risk of bodily or physical injury or harm or death that may be caused by or arise or result from or be attributable to the use of or participation in or on any amusement attraction, ride or device or other recreational facilities located at the park, I am waiving and releasing legal rights.
    • Normal operation of any attraction may be hazardous to those:
      • who are pregnant;
      • with heart conditions;
      • with neck or back problems;
      • subject to motion sickness; or
      • with other health problems that may make them more vulnerable to injury.The following people shall not use this ride: those under the influence of alcohol or drugs.

  • You are responsible to know your health and physical condition and limitations and the health and physical condition and limitations of any minor under your care or supervision. If you ride or use, or you permit any minors under your care or supervision to ride or use, any amusement attraction/ride, you or they do so at your or their own risk.
  • I agree to bring any litigation or other legal action arising under this agreement or contract, these Terms and Conditions or from my use of any amusement attraction, ride or device or other recreational facilities located at the park.
  • I waive any and all rights to trial by jury in any litigation or other legal action arising under this agreement or contract, these Terms and Conditions or from my use of any amusement attraction, ride or device or other recreational facilities located at the park.

All admissions, packages and annual passes are subject to these Terms and Conditions. Any person who receives a package or annual pass, regardless of whether that person was the purchaser, is subject to these Terms and Conditions. No refund, credit or exchange will be issued because or of based on a failure to read these Terms and Conditions.

A violation of any park rule/regulation is cause for ejection without refund, credit or exchange. Guests that do not follow written, posted and stated warnings, directions and instructions may be asked to leave the park and may lose their right to future entry.

GENERAL CONDITIONS OF ENTRY

  • Published times of shows or attractions may vary.
  • The operation of some attractions may be affected by adverse weather conditions or maintenance activity.
  • No food or beverages may be brought into WaterWorld.
  • No alcohol or drugs of any type shall be bought on to the premises.
  • No glassware or sharp objects may be bought on to the premises.
  • No animals may be brought onto the premises.
  • Frisbees, balls, inflatables or other devices that may jeopardise the safety of others or impede staff are not permitted.
  • Scooters, skateboards, bicycles, roller blades or other equipment that may interfere with pedestrian traffic are not permitted.
  • Design and systems of Ardent Leisure Limited (The Company) are protected by copyright and other intellectual property rights. You must not infringe those rights.
  • Vehicles are parked at your own risk. The Company will not be responsible for loss of, or damage to any vehicle, accessory or contents in, or on any vehicle
  • Lockers are available for hire for storage of personal items at i-City Leisure Park.
  • The Company reserves the right to refuse entry or remove guests from the attraction for vandalism, stealing, offensive behaviour, queue line jumping, failure to properly supervise persons under your care, failure to follow safety instructions or failure to comply with these Conditions of Entry.
  • The Company reserves the right to inspect your bags at any time for security purposes.
  • Design and systems of i-City Leisure Park (The Company) are protected by copyright and other intellectual property rights. You must not infringe those rights.
  • Any photographs, videos or sound recordings taken by you must be for personal use only. Any use, reuse or production for commercial purposes without our express written consent is strictly prohibited.
  • The Company reserves the right to photograph guests at any time for security purposes or for use in connection with the promotional activities and general commercial operations of the Company. You expressly agree to the use of your image and likeness for these purposes without compensation.
  • The use of image recording devices is not permitted in any change room or bathroom facility.
  • Please report any incidents to staff immediately.
  • Tickets, vouchers and passes must be original, display a purchase date and be presented prior to that date, Photo ID and matching signatures are required on request. Fraudulent use will be referred to police.
  • Please be advised that appropriate swimwear must be worn at all times. Traditional swimwear is required at all times.
  • To ensure a safe and enjoyable family environment, provocative, G-string swimwear or underwear as swimming attire is not allowed.
  • For the safety of all guests, long pants, cut offs and swimwear with rivets, belts or metal ornaments are not permitted on any slides.
  • Guests may not display anything that contains obscene, foul, profane, illegal or unacceptable language, photos, images, symbols, or phrases, etc.
  • If your clothing or swimwear does not comply with these regulations, 

HEIGHT AND HEALTH ADVICE 

  • For your safety and comfort, there are height, weight and age restrictions on some rides and attractions. Please refer to the park map and displayed signage for specific details.
  • Riders must be in good health and free from any potentially adverse medical conditions. You should seek medical advice if uncertain. For Guests with disabilities please review our guidelines.
  • For safety reasons, pregnant women, guests with certain pre-existing health issues, guests with casts, footwear, eyewear or any hard or sharp objects are not permitted on any water slides and may be restricted on certain rides. Please read signage and ask staff prior to participating if unsure.
  • Further specific restrictions may be displayed throughout the park via signage announcements and or staff communication, you must obey these.
  • We recommend that appropriate footwear be worn within the park.
  • Appropriate clothing must be worn at all times.
  • We ask that swimmers shower before entering the water.
  • Children should be toileted prior to entering the pool and regularly whilst swimming.
  • Children under the age of 3 must wear swimming nappies or tight bathers that will contain any faecal accidents, board shorts or loose clothing are not permitted.
  • People who have had diarrhoea within the last 48 hours must not enter the water.
  • Lifeguards and/or staff cannot supervise children. Parents/ guardians must actively supervise their children at all times and comply with the Keep Watch guidelines posted within WhiteWater World.

RESPONSIBILITY

 

  • There are inherent risks in the participation in or on an amusement ride, waterslide, device,or  attraction. You, by your participation, accept the inherent risks of which a prudent person is or should be aware. You should consider this participation an exercise in good judgement and act in a responsible manner while using the facility.
  • Adults / carers are responsible for persons under their supervision.
  • You must not participate in or on any amusement ride, waterslide, device, and attraction, when under the influence of alcohol or drugs.
  • You must act with good judgement and consideration, both for yourself and others, and refrain from behaviour which could affect your safety, the safety of others, the safety of the amusement ride, waterslide, device, attraction, or the safety of the animals.
  • You must obey all reasonable written and verbal instructions and warnings, given by The Company and its staff including the Lifeguards or operators of any amusement ride, waterslide, device, attraction or animal handlers, without objection.
  • You must use, as instructed, all safety equipment provided when participating in any amusement ride, device or attraction.
  • If you supply your own safety equipment you do so at your own risk and accept full responsibility for any failure or non-performance of such equipment.
  • You are responsible for your own personal property. Lockers are available.
  • The Company takes all reasonable steps to provide you with a safe and enjoyable park. However The Company will not be liable for any person in respect of the loss of life or personal injury to, any person, whether that loss, damage or personal injury is caused by any person’s negligence (including the negligence of The Company) or otherwise.
  • In these Conditions of Entry, The Company includes the owner and operator of i-City Leisure Park d and all employed staff.